Privacy Policy
Last Updated: April 2026
1. Introduction
Waiting Room Arcade Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (waitingroomarcade.com) or interact with our B2B sales and support channels, and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, and professional title.
- Contact Data: includes billing address, clinic address, email address, and telephone numbers.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.
3. Clinical Data & PHI Exception
Important Notice for Dental Practices: WRG Clinical Terminals and software ecosystems are strictly designed as closed-loop, offline entertainment and distraction tools. Our tablets do not collect, capture, transmit, or store Patient Health Information (PHI), Protected Dental Records, or any personally identifiable patient data.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with your clinic.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us via our Contact Page or directly at hello@waitingroomarcade.com.